In his private letter to traders, he said: “I want to close with my dedication to you: I won’t be ideal, but I will take heed to you; I will ensure that we treat our customers, colleagues, and our cities with admire; and I will run our company with passion, humility, and integrity. ” Later in case study answer doc case study answer company pledged to “Do case study solution right thing. Period. ” That’s a declaration that buyers would take as a right from every other publicly traded company. Khosrowshahi is little doubt in a hard position due to Kalanick’s conduct, but it’s worth asking if anything essential is lost with Kalanick gone. After all, Kalanick is case study solution one who built case study solution agency from case study solution ground up, and made it into a world behemoth, case study solution envy of alternative start ups.